Privacy Policy

This Policy applies to Biotechnology (Shanghai) Ltd. (hereinafter referred to as "MELJEN" or "we" or "us", located at Room 202-1, Zone B, 2nd Floor, Building 1, Lane 95, Cailun Road, China (Shanghai) Pilot Free Trade Zone) providing products or services.

Last Updated: February 6, 2026

Introduction

We highly value your privacy and personal information protection. Therefore, we have formulated this "Privacy Policy" (hereinafter referred to as "this Policy") to help you fully understand how we collect, store, use, transmit, provide, and protect your personal information during your use of our products and services.

This Policy applies to all personal information processing activities involved when we provide you with products or services through websites, mini-programs, e-commerce platforms, third-party social media, email, telephone, offline physical stores, and other online and offline channels. Except for the information collection and use activities described in this Privacy Policy, this Privacy Policy does not apply to services provided to you by third parties, which are subject to third-party personal information processing rules separately stated to you.

Before using our products and services, please carefully read and understand this Policy, especially the terms marked in bold/bold underline, and ensure that you fully understand and agree before starting to use. If you choose to use or continue to use our products and services after we update this Policy (we will promptly notify you of updates), it means that you have fully understood and agreed to the entire content of this Policy (including the updated version) and agreed that we collect, store, use, transmit, provide, and protect your personal information in accordance with this Policy. If you do not agree to this Policy or any part of it, please immediately stop using our products and services.

If you have any questions, comments, or suggestions regarding the content of this Policy, you may contact us through the following contact information:
Contact: 【】

This Policy will help you understand the following:

  • How we collect and use your personal information
  • How we use Cookies and similar technologies
  • How we share, transfer, and publicly disclose your personal information
  • How we protect your personal information
  • Your rights
  • How we handle minors' personal information
  • How your personal information is stored and transferred globally
  • How this Policy is updated

I. How we collect and use your personal information

(I) Circumstances where you authorize us to collect and use your personal information

When using MELJEN-related products and services, you understand and agree that we will collect, use, or process certain types of your personal information for the following corresponding purposes in different scenarios to provide you with products and services and improve our product and service quality.

II. How we use Cookies and similar technologies

(I) Cookies

Our website or online store uses Cookies to enable you to log in to our services and allows you to set specific service options. Using Cookie technology, the website or online store can provide you with more thoughtful personalized services. You can choose to accept or reject Cookies. You can reject Cookies by modifying your browser settings. If you choose to reject Cookies, you may not be able to log in to or use our website or online store services or functions that rely on Cookies.

(II) Cookie-like technologies

When you use the services provided by our official website or online store, the server will automatically record some information, including URL, IP address, browser type and language used, and access date and time.

III. How we share, transfer, and publicly disclose your personal information

Except as disclosed in this Policy, we will not actively share or transfer your personal information to third parties. If there are other circumstances where we share or transfer your personal information, we will obtain your explicit consent.

IV. How we protect your personal information

We use industry-standard security measures to protect the personal information you provide from unauthorized access, disclosure, tampering, damage, or loss. We will take all reasonably feasible measures to protect your personal information.

The Internet is not an absolutely secure environment. We will do our best to protect the security of any information you send us. Email and instant messaging are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use complex passwords to help us protect the security of your account.

V. Your rights

In accordance with relevant Chinese laws and regulations, we guarantee that you exercise the following rights over your personal information:

(I) Access your personal information

You have the right to access your personal information, except as required by law. If you wish to exercise your right of access, you may do so through the following methods or contact us through the method provided at the beginning of this Policy.

(II) Correct and supplement your personal information

When you discover that the personal information we process about you is inaccurate or incomplete, you can log in to the website, WeChat official account, or WeChat mini-program and click the corresponding function button to correct or supplement the data.

(III) Copy and transfer your personal information

You may contact us through the method provided at the beginning of this Policy to request a copy of your personal information or, under conditions that comply with laws and regulations, request transfer of your personal information to a third party you designate.

(IV) Delete your personal information

In the following circumstances, you may contact us through the method provided at the beginning of this Policy to request deletion of personal information.

(V) Close your account

You may close your previously registered account at any time. After closing the account, we will stop providing you with relevant products or services and delete your personal information upon your request, unless otherwise required by law.

(VI) Change the scope of your authorized consent

You may change the scope of your authorization for us to continue processing personal information or withdraw your authorized consent by deleting information, closing device functions, etc.

(VII) Response to your above requests

To protect security, you may need to provide a written request or otherwise prove your identity. We may first require you to verify your identity before processing your request.

VI. How we handle minors' personal information

If we discover that we have collected information from minors under the age of fourteen without obtaining verifiable parental or legal guardian consent in advance, we will delete such information.

VII. How your personal information is stored

(I) Storage location

Personal information collected and generated by us within the People's Republic of China will be stored within China.

(II) Storage period

We will take reasonably feasible measures to try our best to avoid processing irrelevant personal information. We will retain your personal information only for the period necessary to achieve the purposes described in this Policy, unless laws and regulations require mandatory retention.

VIII. How this Policy is updated

Without your explicit consent, we will not limit the rights you are entitled to under this Privacy Policy. We will post any changes to the Privacy Policy on a dedicated page.